We are available to check our guests into their rooms between 3:00 - 5:00 p.m. (or at the mutually agreed upon alternate arrival time, confirmed in advance).
We understand things sometimes happen that are beyond anyone's control, such as road closures and unpredicted weather conditions, etc. We will work around these situations to the best of our ability provided we are made aware of them.
We plan our activities around guest arrival times, which means that failure to communicate your arrival time to us could result in you arriving to find there is no one here to check you in. In this situation we will post a private note on the front door containing contact information, as well as the approximate time we will be available to check you in. We would rather not inconvenience you in this manner, so please make sure you communicate your arrival time to us and also keep us informed of any changes.
We will not provide discounts or refunds due to a late arrival that was not communicated to us.